Roll of Honour
National Sales Awards
Customer Care
Winner: Siemens Communications
Despite winning this award last year, Ian Moyes and his team have not rested on their laurels. Their new continuous customer measure "ALICE" shows a 99.5% satisfaction rating. Remote fixes are up and "moment of truth" focus groups continue to fix their attention towards customer requirements. As a result, business attrition rates are down still further
Finalists Retail Support Centre, Vauxhall Motors
Siemens Communications
Automotive Industry Unit, Newey & Eyre
Supply Chain Team,
Sponsor   Carlson Marketing Group
   Who will win this year ?

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